last updated: June 2018

1. INTRODUCTION

ZANE HELLAS Ioannis Nenoglou & Co. LP, a Greek company with its registered office in A. Papandreou 14 & Filippoupoleos 46 str., GR-61100 Kilkis – Greece (collectively “ZANE HELLAS”, “us”, “we”, or “our”) operates the www.zanehellas.com website (the “Services”, “Service”). ZANE HELLAS offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all visitors, users and others who access or use the Service. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. ONLINE STORE TERMS

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

This website is not directed to children under the age of 16. By agreeing to these Terms of Service, you represent that you are not under the age of 16 or that you use this website under the guidance of your parent or guardian. We reserve the right to terminate, in our sole discretion, your use of the Service if we notice a violation of any of the above.

3. ACCOUNT 

When creating an account at www.zanehellas.com you represent and warrant that all information you provide to us when you establish an account, and when you access and use the Service, is and will remain complete and accurate. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. Please, remember that you have the right to rectify your personal data. In our Privacy Policy, you will find details on how to do it.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You expressly agree that we cannot be held liable for any loss or damage arising out of any stolen or hacked passwords that are caused by or result from your negligence or due to misrepresentations you make when you create an account.

ZANE HELLAS reserves the right to access your Account for technical purposes and to address occurring service issues.

4. PRIVACY POLICY

Your privacy is important to us. Please read our Privacy Policy and Cookie Statement for more on how we collect, use, and disclose your personal data and protect your privacy when you use the Service. You may at any time perform your rights regarding your personal information as described in the policies.

5. PURCHASE AND BILLING

If you wish to place an order and purchase any product made available through the Service, you may be asked to supply certain information relevant to your purchase including but not limited to your credit card number, the expiration date of your credit card, and your billing address. You agree to provide current, complete and accurate purchase information for all purchases made at our store. 

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that ZANE HELLAS is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of your purchase. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

Credit/debit card data and PayPal account data provided by the user are processed by professional companies that conduct non-cash transactions and only to the extent necessary to effect the payments. ZANE HELLAS shall not store nor disclose any financial information provided by users to 3rd party entities.

6. PRICES AND CHANGES

All prices displayed at www.zanehellas.com include the statutory Value Added Tax but do not include a delivery charge.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

7. DELIVERY

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. For more information regarding delivery cost please visit our Shipping & Delivery for further information. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

8. REFUND

ZANE HELLAS guarantees a full refund in any case of a lost, delayed or damaged order or in any case when you, the customer, are not satisfied with the purchase. For information regarding how to ask for a refund, please see the Return & Refund.

9. AVAILABILITY, ERRORS, AND INACCURACIES

Certain products may be available exclusively online through the website. These products may, also, have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

10. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. 

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, intellectual property rights, trade secret, contract rights or any other rights of any person, (iii) the Content does not constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national or international law, (iv) the Content does not disclose private information of any third party, including, without limitation, surname, addresses, phone numbers, e-mail addresses, social security numbers and credit card numbers, (v) the Content does not impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity, (vi) the Content will not contain viruses, corrupted data or other harmful, disruptive or destructive files, (vii) you will not post Content or links to content that, in the sole judgment of ZANE HELLAS is objectionable, restricts or inhibits any other person from using or enjoying the Services, or which may expose ZANE HELLAS or its users to any harm or liability of any type.

11. THIRD-PARTY LINKS

Our Services may allow you to access, use, or interact with third-party websites, services, and content. In addition, our Service may contain links to other websites operated by unrelated companies and persons (“Third Party Website”). These links are provided for your information only. The inclusion on the Service of any link to a Third Party Website does not mean that we accept any responsibility for that Third Party Website, its content or use, or the use of any features, products and/or services made available through that Third Party Website.

Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

12. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

13. MEDICAL AND HEALTH INFORMATION

Any medical information provided by ZANE HELLAS about medical conditions and treatments should not be treated as advice. Any medical studies mentioned on this site about oregano oil and its therapeutic properties are indicative. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. When attempting to treat a medical situation you should always take advice from your doctor, pharmacist or another professional healthcare provider. ZANE HELLAS will not accept responsibility when medical advice is missing or instructions are not followed accordingly.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

14. GOVERNING LAWS

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of EU.

15. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at zanehellas@zanehellas.com.