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1. Shipping

When you place an order it is been immediately processed. A confirmation email will be sent to your email address when your order is complete. Your order is sent via the Hellenic Post.

Zane Hellas offers FREE SHIPPING on every order regardless of your country.

All product prices are calculated in Euro (€) and include all taxes. When your country currency differs, your credit card company will convert the transaction to your own currency.

2. Delivery

You can find the estimated delivery time for your country on the following table, although very occasionally shipping can take a little longer (our company is based in Greece). 

Estimated Delivery Time
 Country Working Days Calendar Days
USA & Canada 8-10 11-15
Europe 5-6 5-8
Rest of the World 9-12 11-16
3. On-time Delivery Guarantee

Full refund if the order isn’t received in guaranteed delivery time. If you haven’t received your order within the following day limits (counting from the completion day of your order) contact us at customerservice@zanehellas.com and we will refund your order.

Guaranteed Delivery Time
 Country Working Days Calendar Days
USA & Canada 15 22
Europe 8 15
Rest of the World 16 25

Full refunds are not available under the following circumstances:

* Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
* Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, postal services company strikes)

zane hellas

Dear Customer,

Here at Zane Hellas, we take the situation related to minimizing the spread of the corona virus (COVID-19) and the associated responsibility towards our employees and customers very seriously.

During this challenging period for all humanity where the demand for oregano oil surged, we never thought of taking advantage of the situation and our customers and we kept our prices constant.

Also, we are trying hard to keep all our products available to our loyal customers. Our E-shop is open again but with some adjustments.

  1. All orders are fulfilled by TNT (Fedex) meaning that you will receive your order in 2-4 days. Free shipping is no longer available although a part of the cost of this advanced service is covered by Zane Hellas.
  2. Unfortunately, some countries are excluded as delivery services are not available by the courier company.
  3. There is a limit on every order up to approximately 8 pcs as we want to serve as many as possible.

We want to thank you all for your support and your understanding

Zane Hellas Team

Stay Home, Stay Healthy